Contact Us

Need help with an order, account setup, or backflow test kit calibration? The team at SVC-BPC is here to assist. Contact us today for support with backflow repair parts, test kit service, contractor pricing, or technical questions.

📞 Phone Support

​Call us at (704) 999-5060 for quick assistance with:

    • Backflow repair part orders
    • Backflow test kit calibration scheduling
    • Contractor pricing and account setup
    • Technical support for Ames, Apollo/Conbraco, Arbiter, A.R.I., Deringer, DFT, Febco, Mid-West Instrument, Watts, and Wilkins parts

✉️ Email Support

​Reach us at office@SVC-BPC.com for:

    • Order status updates
    • Invoice or payment questions
    • Quotes and special requests
    • General backflow service inquiries

📍 Mailing & Service Address

​Ship your backflow test kit for calibration or send general correspondence to:

​9115-K Old Statesville Road
​Charlotte, NC 28269

💳 Remittance Address (Payments Only)

​​Send payments to our dedicated remittance address:

​159 Bain Lane
​Mooresville, NC 28117

​👉 Please include your invoice number(s) with all payments to ensure timely processing.

📝 Online Contact Form

​Use our online contact form for general inquiries or to request a quote.
​Submissions go directly to our support team for a fast response.

  • Specialty Valve & Controls | Backflow Parts Connection
  • 9115-K Old Statesville Road
           Charlotte, NC 28269
  • (704) 999-5060
  • office@SVC-BPC.com

Business Hours
  • Monday–Thursday: 8:00 AM – 4:30 PM
  • Friday: 8:00 AM – 4:00 PM
  • Saturday–Sunday: Closed

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Have A Question?

Check out our FAQs.